Sessions

IT & Digital Infrastructure Theatre

Smart Infrastructure is the result of combining physical infrastructure with digital infrastructure, providing improved information to enable better decision making, faster and cheaper. Without a smart infrastructure there are no smart buildings.

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Powering Resilience Behind the Scenes: How Intelligent Networks Deliver Security, Visibility, Control, and Zero Downtime

35 minute session

The UK’s digital backbone depends on networks that do more than connect services, they must continuously protect them. In modern smart building environments, downtime is no longer tolerated, security threats are constant, and complexity is the norm. Reactive operations simply don’t scale.

This session explores how intelligent networks, designed with visibility, control, and operational awareness at their core, are transforming the way critical infrastructure is operated across connected buildings and estates. Rather than responding to incidents after they occur, intelligent network environments enable teams to anticipate risk, maintain stability, and operate with confidence in live, mission-critical conditions.

Trust delivers end-to-end network and infrastructure capability across some of the UK's most demanding environments, combining resilient network architecture, large-scale deployment, embedded engineering teams, and 24/7 operational assurance. This joined-up approach ensures that networks remain secure, observable, and controllable at all times, not just during incidents.

Rather than focusing on individual technologies, this talk demonstrates how networks, platforms, and operations must work together to deliver what modern smart buildings ultimately depend on: security, visibility, control, resilience, and uninterrupted service delivery, working quietly and reliably behind the scenes.

Session Speaker

Extract that golden data and achieve real-world energy savings with a 2 year ROI

35 minute session

Integration and smart buildings veteran, Ged Tyrrell takes you through how to open up data from your building systems as part of rapidly deployable solutions that start to deliver dramatic energy savings in weeks, no matter your building shape and size. With case studies and detailed technical insights, Ged will demonstrate how these outcomes are achieved in today’s real world and why every building operator or owner needs to consider this approach seriously, with inevitable energy and taxation increases to come, while having a positive impact to the environmental challenges we face.

Session Speaker

KEYNOTE: Creating real outcomes for Real Estate with Self Driving Networks

35 minute session

See how you can leverage your building network to achieve real business outcomes with IoT and Location Based Services, with HPE AI Networking. Learn how to leverage your existing network to be able to connect with your BMS, analytics or cleaning platforms, therefore saving money and gaining efficiencies across your estate.

Session Speaker

KEYNOTE: Excel Exhibition Centre - Structured Cabling Infrastructure Upgrade

35 minute session

Excel Exhibition Centre are going through a transformation program, that includes the addition of Phase 3, to increase the size of the Exhibition Centre to complete on a global scale, with global clients.

The upgrades of both the passive and active infrastructure, Wired & Wireless to ensure customers, visitors and staff enjoy the latest technology to support their dynamic events.

This presentation will focus upon the challenges of the current / original infrastructure and the planned road map, aligned with venue use changes with the opening of new areas of the venue.

As Excel are focusing on a move to 10Gbps at the edge to support a range of endpoint devices, current and planned.

Session Speakers

Beyond Automation: How AI Is Revolutionising Building and Facilities Management

40 minute session

Automation has always been a goal of buildings and facilities managers. There have always been barriers to this process, but has software finally caught up?

AI has become a watchword in the sector, with companies now embracing AI to monitor and manage their buildings. But in practical terms how does this work and who is the right person to manage this process and does the industry have the skills to implement this technology?

Find out at the AI Hub panel session sponsored by J2

Session Speakers

The network you already have: turning IT data into building intelligence

35 minute session

Your building’s IT network already generates rich operational data — from occupancy and device usage to environmental conditions and movement patterns — yet much of it is never collected or shared beyond IT. This session shows facilities, real estate, and workplace teams what existing network and digital infrastructure data can reveal about employee experience, health and wellbeing, and energy use, without duplicating investment in stand-alone sensor estates. Delegates will leave with a practical view of what IT can already see, what it cannot, and how to turn that into answers stakeholders actually need.

Session Speaker

Retrofit or Future-Fit? Why Europe's Buildings Need Digital Foundations, Not Decoration

35 minute session

Eighty per cent of the buildings Europe will occupy in 2050 already exist, and relocating now costs more than renovating. 

This session looks into how smart retrofit can out-return new build, because ageing buildings leak money loudly and improvements are measurable. It covers where retrofit programmes fail and sets out three moves: measure reality, build the digital backbone, iterate and scale.

If you're thinking about moving office, come along and be talked out of it. If you're not, come anyway, and bring your questions.

Session Speaker

What Makes a Smart Building Smart: A Roundtable Discussion

35 minute session

A smart building can understand how it is being used, respond to the needs of its occupiers, and continually improve its performance over time. This roundtable brings together facility managers, fit‑out specialists and wider industry voices to explore how useful that intelligence is, how it is created, how occupiers expectations are shifting, and how the industry can deliver smarter outcomes.

The discussion will also examine the evolution of smart buildings, and the impact of AI in buildings, all while analysing the close collaboration between facility managers, fit‑out and end‑user experience in order to not only support the occupier, but the building itself. 

By uniting these perspectives, this roundtable aims to clarify what truly makes a building ‘smart’, highlighting the future potential of AI and demonstrating how joined‑up thinking from construction to delivery can enhance outcomes for clients.

Session Speakers

Turning Data into Action: Making One of London’s Smartest Buildings Smarter

35 minute session

Smart buildings generate valuable data, but how often does it lead to better performance? Envelo and AllioT share the story of 3 Pancras Square, home to Havas UK, where an already efficient building achieved a further 31% reduction in ventilation energy use alongside improved indoor air quality.

 

This session explores how the project began, the challenges encountered and the changes that delivered results. From selecting relevant sensors to resolving control conflicts and independently validating savings, it offers practical lessons for building owners, facilities managers and operators seeking to make more of their existing buildings

Session Speakers

Building Smarter Digital Infrastructure with LoRaWAN: From Connectivity to Actionable Insights

70 minute session

This panel explores how LoRaWAN is enabling the next generation of smart buildings by connecting sensors, networks, and building management systems into a unified digital infrastructure. Through expert perspectives and real-world examples, attendees will learn how connected building data can be transformed into actionable insights that improve operational efficiency, sustainability, occupant comfort, and building performance. The discussion will highlight the value of open standards, interoperability, and ecosystem collaboration in delivering scalable smart building solutions.

Session Speakers

Delivering the BIM Level 3 Promise: Turning a Handed-Over Model Into an Operational Digital Twin That Cuts Energy

35 minute session

The original promise of BIM went far beyond creating better 3D models. It was intended to improve the quality, cost and efficiency of designing and constructing buildings and infrastructure by enabling everyone involved to collaborate around consistent, trusted information throughout the asset lifecycle.

The greatest opportunity was meant to come after construction. A complete and accurate as-built model would be handed over to the asset and facilities management teams, giving them a rich source of information for operating, maintaining and improving the building.

In practice, this rarely happens. Models are often incomplete, disconnected from operational systems or delivered in formats that facilities teams cannot easily use. As a result, many organisations resurvey their buildings and create entirely new asset information repositories. Meanwhile, thousands of valuable BIM models are sitting unused.

This talk explores how we can finally deliver the BIM Level 3 promise by turning handed-over construction models into operational digital twins. It will explain how information about a building’s geometry, fabric, spaces, mechanical and electrical systems, and the relationships between them can be validated, enriched and connected to live operational data.

Using OptimiseAI’s semantic and AI technologies, Nick Tune will demonstrate how this information can support practical applications such as understanding building performance, identifying energy and water waste, evaluating improvement measures and helping asset managers make better investment decisions.

The construction model should not be the final output of a project. It should become the digital foundation for operating the asset more efficiently throughout its life.

Session Speaker

Your Smart Building Is Generating Data. Why Isn't It Generating Intelligence?

35 minute session

Artificial intelligence, digital twins and advanced analytics are rapidly becoming central to smart building strategies. However, many organisations continue to struggle with fragmented information spread across Building Management Systems (BMS), IoT platforms, energy management systems, digital twins and enterprise applications. As a result, valuable data often remains isolated, limiting the effectiveness of analytics, automation and AI.

This presentation explores how semantic modelling and linked data technologies can provide the missing foundation needed to unlock the full potential of smart buildings. Rather than replacing existing systems, semantic technologies create a common information layer that enables data from multiple sources to be understood, connected and used consistently across an organisation.

Drawing on practical industry experience, the session demonstrates how semantic information models can connect building assets, sensors and operational systems to support digital twins, improve operational efficiency and create a scalable foundation for AI-enabled decision making. The presentation will examine common interoperability challenges, explain why data context is as important as data quality, and show how organisations can move beyond disconnected smart systems towards intelligent, integrated building ecosystems.

Attendees will gain practical insights into building an information architecture that supports future innovation while maximising the value of existing technology investments.

Session Speaker

Nobody loves a building for its data.

35 minute session

Modern buildings are full of brilliant, incredibly useful data, but no rational human has ever loved one for it.

Analytics matter, but what people actually love about a workspace is how much easier it makes their day. Tenants want an office that's warm when they walk in, a visitor pass that works first time, and a meeting room that's actually free when they've booked it. Building operators want to hear about a fault the moment it happens, reach everyone in the building with one announcement, and know how many people are in. Landlords want to keep tenants, simplify compliance, and fill empty space quickly.

All of that depends on lighting, access, visitors, booking, signage and HVAC working together. Yet we still run them as separate systems, and every gap between them is a moment someone's day gets a little bit worse: the pass that doesn't work, the room that's double-booked, the office that's freezing until 10am.

The best buildings do the opposite. They quietly get on with it in the background, smoothing out the speed bumps before anyone hits them. A great building experience is felt, not seen, and certainly not fiddled with.

Chris Dinsdale, Head of Product for Smart Core, argues that data matters enormously, but it's only half the job. The other half is making it useful to the person who has no idea as to what goes on behind the door to the plant room, but they sure know when their office feels cold.

This is a no-pitch session for the people who decide how buildings get built. Chris starts by taking apart the buzzword "smart" and swapping it for a better question: how many jobs can this building do, and how easily can it learn a new one?

From there, he makes the case for one unified infrastructure instead of a hundred siloed systems, one shared language for rooms, people and kit, and a building you can simply ask a question.

You'll leave knowing how much more the systems you already have could be doing for the people inside them, and wondering why you've put up with dumb buildings for so long.

And yes, some of you will love the data. We're not judging.

Session Speaker

Would You Let the Building Run Itself?

35 minute session

Buildings are becoming increasingly connected, data-rich and automated. BMS, analytics, AI and autonomous controls can now identify faults, optimise performance and make decisions with less human intervention.

But if a building starts making decisions for itself, who is responsible when something goes wrong?

This session explores the opportunities and risks of autonomous building operation, from improved performance and energy efficiency to questions around liability, insurance, warranties and operational responsibility.

Conor will examine what needs to be in place before owners and operators can genuinely trust a building to act for itself, including robust controls, good data, interoperability, cybersecurity, commissioning and clear governance.

The session will also consider where responsibility sits if an automated decision causes equipment damage, poor conditions or operational failure: with the owner, operator, controls contractor, integrator or software provider?

Ultimately, the session asks: if your building could make better decisions than you, would you let it, and who takes responsibility when it gets one wrong?

Session Speakers

Why Your Smart Building Still Feels Dumb to the People Inside It.

40 minute session

Buildings have never been smarter, yet the experience for the people inside them often hasn’t kept up. Discover how connecting the technology you already have can turn fragmented systems into one simple, intelligent workplace experience.

What you'll take away:
Why "smart" infrastructure and a smart experience aren't the same thing and where most organisations lose the difference.
How to unlock more value from platforms you already own before buying anything new.
A look at how one consolidated approach turns multiple disconnected systems into a single experience.

Session Speakers

Smarter by Design: The Next Chapter in Digital Buildings

35 minute session

Smart building ambitions are often set early in a project and then lost somewhere between design and handover. In this session, the Digital Building Council (DBC) shares highlights from 3 initiatives that look at where that value goes missing and how to keep it: Enhancing the RIBA Smart Overlay, BIM to Smart, and Healthy Buildings.

The speakers will discuss how smart building responsibilities can be embedded from the earliest project stages through to long-term operation, why building data is so often underused once a building is occupied, and how shared naming conventions, standards and well-governed AI tools can connect design models to live building systems.

The session will also address the less explored benefits of light, health and wellbeing, including how to specify technology that answers genuine operational questions rather than feed unused dashboards, and how healthier buildings can show a clear return on investment.

Session Speakers

Beyond more apps: Connecting smart buildings into one AI-powered workplace experience

35 minute session

Smart buildings today are more connected than ever — yet the day-to-day experience of working in them often feels anything but seamless. Employees book a meeting room in one system, check office attendance in another, receive workplace announcements through a third channel, navigate a separate visitor management process, and rely on yet another tool entirely to request services or report a maintenance issue. Each system may work well on its own, but together they create friction rather than flow.

The uncomfortable truth is that this fragmentation doesn't just frustrate employees — it actively undermines the ROI of the smart building investments organisations have already made. More sensors, more dashboards, more standalone apps rarely solve the problem. In fact, they often make it worse, adding complexity for IT teams to maintain, diluting adoption, and leaving expensive infrastructure underused.

This session argues that the next real challenge for smart buildings isn't more technology — it's connection. Rather than layering on yet another isolated tool, forward-thinking organisations are learning to connect the systems they already have — calendars, room and desk booking, visitor management, workplace services, building screens, intranets, and collaboration platforms like Microsoft Teams or Google Chat — into a single, seamless entry point for the workplace experience.

AI agents play a pivotal role in making this possible, acting as an orchestration layer that lets employees simply ask, book, find, or solve everyday workplace needs — from reserving a desk to getting a contextual recommendation to reporting a broken light — directly from the tools they already use every day. The building doesn't need to be reinvented. It needs to be made usable.

Session Speaker

The missing layer: why smart buildings are only as smart as their site data

35 minute session

Smart building strategy tends to focus on one layer: sensors, BMS, networks, and the physical-to-digital tech stack. But there's a layer underneath that rarely gets the same attention: the compliance, inspection, and installation data captured on-site by the trades who actually build and maintain the asset. This talk makes the case that site-level data capture is infrastructure too—and that a building running on paper trails and PDF folders from subcontractors isn't really smart, whatever's bolted on top of it. If the foundation is incomplete, everything built on it is too.

Session Speaker

Why Modern ERP Is the Business Backbone of Smarter Buildings

35 minute session

Smart buildings are generating more operational data than ever, but more data doesn't automatically mean better decisions. In this session, George Pilling, explores why a modern ERP platform is the business backbone that turns building data into real insight - connecting operational and financial information so teams can see what's working, what to do more of, and what to stop. Drawing on Microsoft's Frontier Firm strategy and the rise of AI agents in enterprise systems, George will talk about why a trustworthy, governed foundation is now essential - not just for reporting, but for enabling AI to help run smarter, more responsive buildings

Session Speaker

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John Hatcher

John Hatcher

Conference Director

j.hatcher@turretgroup.com

Claire Hatchett

Claire Hatchett

Sales Manager

tel:07976-613352

c.hatchett@turretgroup.com

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