Operational efficiency and cost reduction have never been more important, making visibility into energy usage and the ability to proactively manage energy essential. The more you know about your energy, the better you can manage it.
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Most building owners know their portfolio could perform better. Far fewer can say, with confidence, which building to start with, which intervention delivers the most value, and what it will be worth.
Producing that answer has traditionally meant an energy audit: expensive, point-in-time, and out of date within months. This panel examines what changes when that analysis runs continuously and automatically across a portfolio.
The discussion covers how AI is used to identify and rank optimisation opportunities, how those findings translate into performance ratings including NABERS UK, and where human judgement remains essential. The panel considers what building owners should expect from automated analysis, and what they should be sceptical of.
Attendees will learn
● What an automated optimisation roadmap contains, and how it differs from a traditional energy audit
● How to prioritise interventions across a portfolio when capital is constrained
● Where automated analysis is reliable, and where engineering judgement is still required
● How continuous analysis supports performance ratings including NABERS UK
Haibo Chen is Head of Global Services at Bueno Analytics and one of the most experienced practitioners working in smart building analytics today. He leads service delivery across Bueno's operations in Australia, New Zealand, the United Kingdom, Europe and North America.
Haibo began his career in sustainability consulting, where he was closely involved in the development of NABERS, the world's first legislated building performance standard. That grounding in how building performance is measured and verified has shaped his work ever since.
He joined Bueno in 2014, in the company's first year. Over more than twelve years he has led engineering, product and customer success before taking on his current role, playing a central role in developing the advanced analytics capability the platform runs on today. Throughout, he has worked directly with customers and partners in every market Bueno operates, turning complex building data into practical insight that drives energy efficiency, operational improvement and measurable sustainability outcomes.
Haibo speaks globally on building analytics and building performance, and is equally at home in the deepest technical detail or the portfolio-level strategy conversation. He is driven by a clear mission: to help great people create a better built environment through the power of data.
Modern buildings are increasingly equipped with Building Management Systems (BMS), smart technologies, analytics platforms and digital tools. Yet many continue to underperform long after handover, falling short of their energy, carbon, operational and occupant comfort objectives.
This presentation explores the gap between what is designed and installed, and what is ultimately achieved in operation. Drawing on real project experience and building performance reviews, it examines the common issues that prevent buildings from delivering their intended outcomes, including control strategy challenges, scheduling issues, poor data quality, sensor inaccuracies, underutilised analytics and operational practices that drift over time.
The session will demonstrate how Health Checks and performance-focused reviews can uncover hidden inefficiencies, improve building operation and help organisations realise greater value from their existing systems without major capital investment.
Attendees will gain practical insights into:
- Why many smart buildings still underperform after handover.
- Common issues identified through building performance and controls reviews.
- The role of controls, data and operational practices in achieving better outcomes.
- Practical approaches to improving energy performance, occupant comfort and decarbonisation.
- How building owners and operators can unlock more value from existing systems and technologies.
Whether you are a building owner, facilities manager, operator, asset manager, project manager, or building performance professional, this session will provide practical lessons and real-world examples that can be applied to both new and existing buildings.
Vivek Shrivas is an Associate and Controls Lead with Arup in Dublin, with over 18 years of international experience in Building Management Systems (BMS), controls engineering and building performance. He specialises in smart and digital buildings, operational optimisation, decarbonisation strategies, building analytics and BMS health checks.
Vivek has delivered projects across commercial, healthcare, education, pharmaceutical, residential and data centre sectors in Europe, the Middle East and Asia. He works with clients to improve operational performance, reduce energy consumption and bridge the gap between building technology and real-world outcomes.
He is a Chartered Engineer (CEng) and Certified Energy Manager (CEM).
Most energy reduction strategies start in the wrong place. They start with a target, a piece of equipment, or a retrofit, before anyone has actually established where the energy is going and why. The result is guesswork dressed up as strategy: cuts that look good on paper but don't survive contact with a real building.
This session makes the case for starting somewhere less exciting but far more effective: visibility. You cannot make meaningful cuts to consumption or cost that you cannot see, measure, and attribute. Submetering and granular energy monitoring aren't just a compliance checkbox or a nice to have dashboard, they are the foundation that everything else in an energy management strategy is built on.
Kuldeep will walk through why so many buildings are, in effect, flying blind: relying on a single monthly utility bill to understand a year's worth of complex, dynamic energy use across dozens or hundreds of circuits, tenants, and systems. He'll unpack the hidden costs that stay invisible without proper metering, from phantom loads and base load creep to equipment running needlessly outside occupied hours, and explain why these costs are often larger, and easier to fix, than most facilities teams assume.
The session will also cover how visibility changes behaviour, not just budgets. When tenants, occupiers, and facilities teams can actually see consumption in near real time, and when that consumption is tied to accountability through tools like tenant billing, energy use starts to fall without a single piece of new equipment being installed. Kuldeep will share practical examples of how submetering and tenant billing work together to shift incentives and encourage the kind of everyday behaviour change that top down efficiency mandates rarely achieve on their own.
Finally, the session looks ahead to what becomes possible once visibility is in place: connecting metering data into building and energy management systems (BMS and EMS) to automate responses, build a genuinely defensible business case for further investment, and give facilities and sustainability teams the confidence to make faster, better informed decisions.
Attendees will leave with a clear, practical framework for thinking about energy management in the right order: see it, understand it, then cut it. Whether you're responsible for a single site or a large portfolio, this session will change how you think about where an energy strategy should actually begin.
Kuldeep Singh is a Business Development Manager at Optergy, where he leads growth across the UK and Europe. He works with system integrators, consultants, and building owners to bring open protocol Building Management (BMS) and Energy Management (EMS) systems into commercial and mixed use developments.
His focus sits at the intersection of building controls and energy strategy, helping organisations move from scattered, hard to access data toward a clear, real time view of how their buildings actually use energy. He has a particular interest in metering and tenant billing as practical, low friction ways to introduce accountability and drive genuine behaviour change rather than compliance for its own sake.
At the Smart Buildings Show, Kuldeep will be making the case that visibility, not more equipment, is usually the missing piece in a real energy reduction strategy.
Energy data is the starting point for any meaningful optimisation work. The first question is: where does the data come from? It may be drawn from utility metering, Building Management Systems, or manual meter readings, and the source will vary depending on the building portfolio. Just as importantly, we need to understand the quality and reliability of that data. In my experience, this can be influenced by a range of factors, including the type and age of the meter, its location, and the frequency of readings. Even new buildings can experience metering issues, such as intermittent communication or connectivity problems.
Once the data has been collected and consolidated, it needs to be stored, reviewed, and analysed in a way that supports informed decision-making. Energy data platforms, including those linked to Building Management Systems, can help identify trends, highlight anomalies, and provide insight into how energy is being used across a building or portfolio. However, the technology alone is not enough. As energy managers, we need to be able to interpret the analysis, challenge what the data is telling us, and determine the right corrective or preventative actions. That means considering wider variables such as weather, occupancy, building performance, HVAC systems, controls, mechanical and electrical infrastructure, and maintenance activity. I can bring to life some examples of this.
Having practical knowledge of these variables is what enables us to move from data analysis to real optimisation opportunities. It helps us identify where action is needed, prioritise interventions, and develop a credible plan. Successful delivery depends not only on the quality of the energy data, but also on reliable information about the building services and on delivery partners who can manage and implement optimisation projects effectively.
After implementation, it is essential to capture the results. This supports continuous improvement and helps demonstrate the value of the work to stakeholders. At project level, outcomes should be clearly linked to wider corporate energy and sustainability targets, as well as to portfolio priorities and investment frameworks.
Too often, this is where the energy management story ends. But we should also think about engagement and storytelling as part of the process. By explaining the impact of an optimisation project in a way that is relevant and accessible, we can help building users, the public, and other stakeholders understand the benefits and feel part of the journey. Ultimately, effective energy management is not just about data and systems; it is about helping people understand the role they can play in delivering better outcomes.
Mai Muhammad is an energy and sustainability professional with over 25 years’ experience across local government, the NHS and large property portfolios. She is passionate about making buildings work better for people and the planet, bringing together practical energy management, carbon reduction and stakeholder engagement to create meaningful, lasting change.
Throughout her career, Mai has worked across both operational and strategic roles, from building management systems and energy audits to carbon reporting, fuel poverty initiatives and local heat and energy planning. In her current role, she supports energy and water management across a complex property estate, helping drive progress towards net zero through collaboration, innovation and a strong commitment to creating more efficient, resilient and future-ready buildings.
As energy costs rise and net-zero targets tighten, optimising building performance has become a critical priority. However, many organisations still rely on reactive approaches and disconnected systems that limit their ability to act effectively.
This session explores how AI-driven energy optimisation is transforming the way buildings are managed — shifting from passive monitoring to continuous, intelligent optimisation. By combining structured data and advanced analytics, organisations can identify inefficiencies, predict issues, and automatically improve performance in real time.
We will also explore how open, intelligent control frameworks are enabling a new generation of smart controllers — creating more adaptive, scalable, and future-ready building systems that support long-term sustainability goals.
What will you learn from this session?
• How AI can be applied to optimise energy performance in real time
• The limitations of traditional, reactive energy management approaches
• How structured data enables more effective energy optimisation
• The role of open frameworks in next-generation building controls
• How intelligent controllers can adapt, learn, and improve building performance
• Practical strategies to reduce energy consumption, costs, and carbon emissions
Who should attend this session?
• Building owners and operators
• Facilities and estate managers
• Energy and sustainability managers
• Smart building and digital transformation leaders
• Consultants and system integrators
• Anyone responsible for reducing operational costs or achieving net-zero targets
Domenico Di Canosa is a recognised expert in digital buildings, energy management, and sustainability, and currently serves as President of the Smart Buildings Alliance Italia. With extensive experience across the European smart building and HVAC automation industry, he is an active contributor to advancing intelligent building practices.
At J2 Innovations, Domenico collaborates with OEM partners to drive the adoption of smart building technologies, supporting business growth through strategic enablement, go-to-market development, and tailored implementations. He specialises in scaling solutions within the small- to mid-sized building controls market, creating value-driven ecosystems that accelerate innovation.
A strong advocate for the digitalisation of building management, Domenico leverages technologies such as FIN Framework and NEXIO to deliver solutions that improve energy efficiency, operational performance, and sustainability. His work has contributed to the successful launch of multiple smart building solutions across the industry.
As buildings evolve beyond “smart”, this session explores the shift to truly human centric autonomous infrastructure using Industrial AI. Drawing on insights from Siemens’ Autonomous Buildings whitepaper, the discussion will examine how AI driven systems can learn, anticipate and act and how the UK built environment can use these systems to optimise energy use, comfort, safety and performance. Referencing Siemens’ 2025 Infrastructure Transition Monitor and its Human-Centric Autonomous Buildings Whitepaper, the session will highlight why autonomy is emerging as a critical enabler of decarbonisation, resilience and long-term value in the built environment.
Smart Building & Sustainability Expert | AI, Digital Transformation, and Operational Efficiency
I help organizations unlock the full potential of their buildings through AI, smart technologies, and sustainable solutions. By focusing on decarbonization, net zero goals, and operational efficiency, I drive digital transformation across the built environment, enhancing energy use, tenant comfort, safety, and security.
Expertise:
-AI & Machine Learning
-Smart Buildings & IoT Solutions
-Decarbonization & Sustainability
-Operational Efficiency
-Fire & Safety Technologies
-SaaS Delivery & Customer Success
I collaborate with customers, partners, ecosystem partners to deliver end-to-end solutions that ensure long-term success.
I’ve spent my career at the intersection of innovation, infrastructure, and growth, helping governments, cities, and global enterprises deliver smarter, more connected environments. From supporting the early adoption of SaaS in the built environment to championing Digital Twins and BIM, I’ve focused on helping organisations adopt more data-driven, model-based approaches to designing, operating, and optimising assets across both vertical and horizontal infrastructure.
Today, my work focuses on the strategic transformation of vertical infrastructure across the UK & Ireland, helping organisations adopt digital building platforms, connected systems, AI, and operational strategies to create smarter, more efficient, and future-ready estates. Previously, at Microsoft and Parsons, I led digital transformation roadmaps, growth strategy, strategic partnerships, and market expansion initiatives across AI-enabled infrastructure, intelligent transport, smart cities, and connected ecosystems. My focus has always been translating emerging technologies into scalable business and operational outcomes.
The industry now holds a great deal: continuous operational data from sensors, meters and control systems; mature machine readable ways of describing building systems; and a full body of specification and asset information created through design, construction and handover. This session looks at what becomes possible when all of it is held in one connected model that a machine can read. It covers four areas of opportunity: simulation grounded in the real components of a real building; capital planning that can be interrogated and evidenced; requirements that a model can verify itself against, including the ability to test a proposed requirement before it is made; and in use performance reaching the manufacturers who can act on it.
Spacy Bondarenko is a Chartered Architectural Technologist and Fellow of the Chartered Institute of Architectural Technologists, working where the built environment, regulation and data science meet.
She designs and builds the data structures that allow buildings to be understood by machines: asset hierarchies and ontologies, machine readable regulatory logic, and connected models on which simulation, capital planning and compliance can all draw. She brings building information modelling, digital twins, knowledge graphs and applied machine learning together into working systems, delivered at portfolio scale.
She advises private capital and portfolio leadership on asset data and technology in the built environment, and speaks on the next generation of building data infrastructure.
Technology lives in the land of 1s and 0s: on or off, perfect or imperfect. Buildings aren't like that. Walls aren't straight, and every fitout carries a thousand small compromises that add up. Ours has a two-pipe HVAC system dropped into an open space on the basis that it was probably enough BTUs, resulting in five years of unwinnable aircon wars.
The thing that makes AI frustrating for many applications, non-deterministic output, is exactly what makes it good at this. Imperfect buildings don't need certainty, they need compromise, and compromise requires reasoning. Traditional if-statement logic you'll find in a BMS has never been good at that.
I'll walk through what we built: temperature, CO2, presence, solar output and room calendars feeding a model that re-plans every 15 minutes and writes its own rules from the results. What worked, what it cost, and where this approach earns its keep in a real building.
Lawrence is a co-founder of Parallax and serves as Technical Director, where he leads on innovation in IoT, performance architecture at scale, and other emerging technologies that shape the way organisations operate. With a career rooted in building systems that don’t just perform but transform, he combines deep technical expertise with a sharp commercial mindset. He is passionate about the role technology plays in driving measurable improvements to the bottom line, using it not only as a tool for efficiency but as a lever for growth and competitive advantage.
Curious by nature, Lawrence thrives on getting under the skin of businesses to understand how they function at every level. He works closely with stakeholders to identify structural pain points, uncover hidden opportunities, and design solutions that bring clarity and measurable impact. His approach focuses on improving products, services, and internal processes, then applying the right technologies to solve challenges in ways that are both pragmatic and scalable.
Over the years, Lawrence has worked with a wide range of clients across both public and private sectors, from ambitious scale-ups to large enterprises. He excels at cutting through organisational and technical complexity, aligning teams around clear outcomes, and delivering strategies that result in tangible value. By bridging the gap between business ambition and technical execution, he ensures that technology investments deliver real returns while setting organisations up for long-term success.
Planned preventive maintenance schedules are built on assumptions about how equipment behaves. Condition-based maintenance (or Data Driven Maintenance) replaces those assumptions with evidence, servicing equipment when the data says it needs attention rather than when the calendar says so.
Getting there requires analysis that runs continuously across every connected system, identifies genuine faults rather than noise, quantifies each one, and puts a clear instruction in front of the person who can act on it.
This session examines what condition-based maintenance looks like when it works, using real examples from commercial property and retail portfolios. It covers the practical barriers, what site teams actually need from these tools, and why the goal is to remove tedious analysis rather than to remove people.
Haibo Chen is Head of Global Services at Bueno Analytics and one of the most experienced practitioners working in smart building analytics today. He leads service delivery across Bueno's operations in Australia, New Zealand, the United Kingdom, Europe and North America.
Haibo began his career in sustainability consulting, where he was closely involved in the development of NABERS, the world's first legislated building performance standard. That grounding in how building performance is measured and verified has shaped his work ever since.
He joined Bueno in 2014, in the company's first year. Over more than twelve years he has led engineering, product and customer success before taking on his current role, playing a central role in developing the advanced analytics capability the platform runs on today. Throughout, he has worked directly with customers and partners in every market Bueno operates, turning complex building data into practical insight that drives energy efficiency, operational improvement and measurable sustainability outcomes.
Haibo speaks globally on building analytics and building performance, and is equally at home in the deepest technical detail or the portfolio-level strategy conversation. He is driven by a clear mission: to help great people create a better built environment through the power of data.
This session will show how building operators can move from energy auditing to actionable analytics to reduce energy use, carbon emissions and operational cost. Drawing on real project experience, AIS BMS will outline a practical three-step approach: audit building performance, investigate control and HVAC issues, and manage ongoing improvement through data, rules-based analytics and FM workflow integration. Attendees will learn where to start, how to identify savings opportunities, and how smarter controls and performance monitoring can improve comfort, resilience and long-term building efficiency.
Jonathan Webb is a Chartered Engineer with over 15 years’ experience delivering energy, carbon and optimisation programmes across major estates and complex infrastructure, bringing deep expertise in M&E performance analysis, digital optimisation, Net Zero strategy development and large scale programme management. His background includes leading award winning optimisation solutions, managing decarbonisation programmes for clients such as Aviva, PwC, BNP Paribas, LandSec and NHS Trusts, and overseeing complex sustainability initiatives requiring detailed engineering insight and stakeholder coordination. Jonathan brings to AIS BMS a strong technical foundation and a proven ability to improve building performance through data driven decision making, innovative controls strategies and collaborative delivery with FM, engineering and project teams.
As energy costs rise and sustainability targets become more ambitious, organizations are seeking smarter ways to manage energy consumption across their buildings and facilities. This presentation explores how Infosys Energy-as-a-Service (EaaS), combines AI, digital technologies, and integrated energy management to help enterprises monitor, manage, optimize, and monetize their energy usage.
The session will demonstrate how organizations can move beyond traditional energy dashboards to achieve measurable outcomes through AI-driven optimization, renewable energy integration, and real-time performance monitoring. Attendees will learn how EaaS provides visibility across campuses, offices, and industrial facilities, enabling reduced energy costs, lower carbon emissions, improved operational efficiency, and verified sustainability outcomes.
The presentation will also highlight how data, AI, and outcome-based energy management are transforming smart buildings into intelligent, self-optimizing environments that deliver both financial and environmental value.
Liam Velani is a Client Partner for Infosys, focused on the Energy, Oil and Gas sector in Europe. Leading a portfolio of clients and digital solution offerings, he looks to drive value creation and growth strategies across the energy market.
He is spearheading the expansion of Infosys' presence in the Aberdeen North Sea remit, driving new strategic partnerships with decommissioning, CCS/Hydrogen, private equity and M&A activity.
Liam studied at IE Business School and the University of Warwick. He is active on non-profit boards, with past family office and start-up experience. Based in London, he is an avid sports enthusiast.
Between the building you designed and the building you operate, a gap opens. Sensors drift. Setpoints wander. Overrides are applied for good reasons and never removed. Within a few years most commercial buildings are running materially below the intent they were commissioned against, not because anything has broken, but because everything has drifted.
The operational stack built to close that gap has not closed it. BMS analytics, fault detection, smart building operating systems and digital twin were each architected around the same primary job: to describe what the building is doing. Describing is not the job. The job is to judge whether what the building is doing is right, and to say so in terms someone can act on the same day.
This session makes the case for a different category. Not another analytics layer, but a continuous performance audit, defined by five principles: continuous in time, causal in reasoning, conclusion-first in communication, ranked by recoverable value, and verified against baseline. All five, or it is a rebrand of the tools we already have.
The argument is worked through on a single real fault on a real commercial building. One valve, quietly failing. The session traces its impact upstream to the plant driving it and downstream to the zones absorbing it, with cost attributed at every node in the chain, and follows it through to verified closure.
It closes with five questions to put to any building performance platform, and what a good answer to each one sounds like. One of the five concerns architecture rather than capability: where AI sits in the diagnostic chain, and what happens to the conclusion when it is wrong.
The intention is that you leave able to answer the question in the title about your own buildings, on your own evidence.
Horace Cyrus is the founder of GRIOTech, a London-based building performance technology company. Over a 26-year career in commercial building controls and energy management, he has been responsible for more than £7 million of verified energy savings across UK commercial property.
GRIOTech builds ABIE, the Advanced Building Intelligence Ecosystem, a continuous performance audit for commercial buildings, patent pending. ABIE is built on the Performance Chain Model, a living causal model of connected building systems that attributes recoverable value at every node, from generation through distribution and air handling to the zones it serves.
Horace writes the GRIOTech Field Guide series. His recent work sits between engineering and cognitive science, examining how building operators actually form judgements from performance data, and why the format of a finding determines whether anyone acts on it. This session draws on volume two, The Continuous Audit.
Many buildings have sophisticated BMS controls, but still have unhappy occupants who are uncomfortable; high emissions; and out-of-control energy bills. Through turning every-day comfort complaints into usable data, we demonstrate how you can reduce energy demand while making occupants more comfortable.
In this session expect to learn about how to collect feedback from users; and how it can be used to fine-tune temperatures for each space in the building.
We’ll share some examples from Klimatica’s projects, including energy savings; integration methods; and issues we have had along the way. Also expect to hear about communicating with users and facilities teams, to make the change needed.
This session is for Facilities managers, BMS and controls engineers, energy managers, and building operators who want to get more out of the systems they already have - at low cost and without a hardware overhaul.
Mehul Oswal is the co-founder and CEO of Klimatica, which he started with Dr Victoria Tink in 2024. He leads the company's commercial work, deploying the Klimatica Cloud Thermostat into offices, campuses and retail estates where it sits over the controls already installed, with no hardware to replace. Deployments typically cut heating and cooling energy use by 25% while comfort complaints fall.
Before Klimatica, Mehul spent a decade leading software product and delivery teams at Medallia across the US, UK and India, and in 2021 co-founded Walk With You, helping employers support team wellbeing through gamified activity challenges. He holds a Master's in Aeronautics and Astronautics from Stanford University.
Dr Victoria Tink is the co-founder and CTO of Klimatica, a software company that uses people as thermostats to optimise heating and cooling, creating comfortable and low energy workplaces.
Dr Victoria Tink did her doctorate at Loughborough University in building science and has been doing research and development in this field for over a decade. She is passionate about tackling climate change through reducing the energy demand of buildings, she maintains strong links with academia and is currently a visiting professor at Loughborough University.
Prior to this she worked for the national government and was responsible for leading the research and development of the Future Homes Standard.
John Clarke is the Managing Director at One Sightsolutions, where he has played a pivotal role in designing, delivering, and supporting cutting-edge smart building solutions since 2017. John began his working life as an IT Project Manager and Programme Manager, gaining extensive experience in delivering projects across multiple technologies within the IT, security, and construction industries.
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