Condition-Based Maintenance in the Age of AI: Putting the Tools in the Right Hands
Planned preventive maintenance schedules are built on assumptions about how equipment behaves. Condition-based maintenance (or Data Driven Maintenance) replaces those assumptions with evidence, servicing equipment when the data says it needs attention rather than when the calendar says so.
Getting there requires analysis that runs continuously across every connected system, identifies genuine faults rather than noise, quantifies each one, and puts a clear instruction in front of the person who can act on it.
This session examines what condition-based maintenance looks like when it works, using real examples from commercial property and retail portfolios. It covers the practical barriers, what site teams actually need from these tools, and why the goal is to remove tedious analysis rather than to remove people.
Session Speaker
Haibo Chen is Head of Global Services at Bueno Analytics and one of the most experienced practitioners working in smart building analytics today. He leads service delivery across Bueno's operations in Australia, New Zealand, the United Kingdom, Europe and North America.
Haibo began his career in sustainability consulting, where he was closely involved in the development of NABERS, the world's first legislated building performance standard. That grounding in how building performance is measured and verified has shaped his work ever since.
He joined Bueno in 2014, in the company's first year. Over more than twelve years he has led engineering, product and customer success before taking on his current role, playing a central role in developing the advanced analytics capability the platform runs on today. Throughout, he has worked directly with customers and partners in every market Bueno operates, turning complex building data into practical insight that drives energy efficiency, operational improvement and measurable sustainability outcomes.
Haibo speaks globally on building analytics and building performance, and is equally at home in the deepest technical detail or the portfolio-level strategy conversation. He is driven by a clear mission: to help great people create a better built environment through the power of data.
