Nobody loves a building for its data.
Modern buildings are full of brilliant, incredibly useful data, but no rational human has ever loved one for it.
Analytics matter, but what people actually love about a workspace is how much easier it makes their day. Tenants want an office that's warm when they walk in, a visitor pass that works first time, and a meeting room that's actually free when they've booked it. Building operators want to hear about a fault the moment it happens, reach everyone in the building with one announcement, and know how many people are in. Landlords want to keep tenants, simplify compliance, and fill empty space quickly.
All of that depends on lighting, access, visitors, booking, signage and HVAC working together. Yet we still run them as separate systems, and every gap between them is a moment someone's day gets a little bit worse: the pass that doesn't work, the room that's double-booked, the office that's freezing until 10am.
The best buildings do the opposite. They quietly get on with it in the background, smoothing out the speed bumps before anyone hits them. A great building experience is felt, not seen, and certainly not fiddled with.
Chris Dinsdale, Head of Product for Smart Core, argues that data matters enormously, but it's only half the job. The other half is making it useful to the person who has no idea as to what goes on behind the door to the plant room, but they sure know when their office feels cold.
This is a no-pitch session for the people who decide how buildings get built. Chris starts by taking apart the buzzword "smart" and swapping it for a better question: how many jobs can this building do, and how easily can it learn a new one?
From there, he makes the case for one unified infrastructure instead of a hundred siloed systems, one shared language for rooms, people and kit, and a building you can simply ask a question.
You'll leave knowing how much more the systems you already have could be doing for the people inside them, and wondering why you've put up with dumb buildings for so long.
And yes, some of you will love the data. We're not judging.
Session Speaker
Chris Dinsdale has spent the past fifteen years leading the charge against siloed tech.
He began his career in the built environment back in 2011, on a project that let people control a building's audio and video with a wave of the hand. He went on to design and deliver experiences and products across the built environment, from video meeting platforms to AI and Extended Reality for the industrial front line.
Today, he's Head of Product for Smart Core, focusing on bringing a building's many systems into one intuitive platform to provide additional functionality and greater ease-of-use. Building owners know what's going on in their properties, operators and FMs get an easier life through automation and dashboards, and occupiers are more than happy to ditch the home office for a comfortable environment that caters to their needs.
Chris's view is simple - nobody loves a building for its data, but they do love it when everything just works.