James Duncan is an Associate Director and Lead for Building Intelligence at Turner & Townsend. He works with commercial clients and the NHS New Hospital Programme to translate ambitions for smart buildings into practical requirements for building systems, data and operations. His work spans commercial real estate and healthcare, defining the use cases and value required before technology is selected or installed. He considers how intelligent buildings can support safer, healthier and more responsive environments for occupiers, patients, staff, visitors and operational teams, while improving day-to-day experience and adaptability over time.
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