Technology Should Follow the Story: Why Smart Buildings Need a Narrative Before a Solution
Today's buildings are shaped by increasingly sophisticated occupier expectations, ambitious landlord visions and a rapidly advancing technology landscape. Yet there is no universal blueprint for a smart building. Every asset has its own story, purpose and audience. The most successful technology solutions are those that support and enhance that narrative rather than define it. While the emergence of data, automation and AI presents extraordinary opportunities, these capabilities can only flourish when they are built upon the right operational, digital and cultural foundations within the property itself.
In this session I will use real life examples of challenges and opportunities and how the engineering and technology solutions will make building narrative a reality.
Session Speaker
Head of Knight Frank commercial property management systems. I am responsible not only for the quality of business as usual service delivery systems - but also on driving forwards the innovation needed to accelerate the Knight Frank success story.