This session will explore how smart, data-driven maintenance is transforming the management of complex building estates. Drawing on Sodexo’s work with Manchester University NHS Foundation Trust, it will showcase how the implementation of intelligent asset performance management software enables organisations to make smarter decisions, improve efficiency, and drive sustainability.
Attendees will gain insight into practical applications of condition monitoring, predictive maintenance, and digital analytics, including tangible outcomes achieved at one of the largest acute NHS Trusts in the country. Over 18 months, the system has helped reduce energy costs by over £300,000, cut electrical consumption by 1 million kWh, and lower carbon emissions by more than 2,000 tonnes. In addition, it has prevented 69 critical asset outages, avoided 85 early lifecycle events, and ensured uninterrupted functionality in user areas.
The session will also highlight the engineering and digital strategies behind these results, showing how mechanical and facilities expertise can be combined with smart technologies to optimise building performance. Participants will leave with practical insights into implementing predictive maintenance and leveraging real-time data to deliver operational efficiency, resilience, and long-term value.
Sodexo
Jo works for Sodexo, one of the largest Facilities Management companies in the UK and Globally. Her role is developing best practice Hard FM in the UK&I region. Responsible for promoting, programme managing and embedding best practice in maintenance and technical services.
She has a long history of working in the Built Environment that includes technical author of industry guidance including the last 2 updates for CIBSE Guide M and working with BSI supporting the development of Facilities Management standards. Her areas of expertise are facilities management, asset management, project management, building services operation, building controls, smart technology, maintenance strategy, statutory maintenance, health and safety, Soft Landings, wellbeing and building performance.
She is passionate about closing the gap between construction and operations, delivering best practice maintenance, and embracing technology to increase asset reliability and availability.
Sodexo
Mazen Kandil is a Regional Energy and Sustainability Engineer with a Master’s degree in Mechanical Engineering, bringing a strong technical foundation into the rapidly evolving world of smart buildings. Early experience in managing building systems highlighted the challenges of traditional maintenance approaches, leading to a transition into smart technologies and data-driven solutions.
At Sodexo, he has been a driving force in moving from conventional condition-based maintenance towards predictive, data-led strategies. This has involved implementing smart metering, condition monitoring, and advanced asset analytics to improve reliability, reduce downtime, and enhance sustainability across large and complex estates.
Blending engineering expertise with digital innovation, his work demonstrates how real-time insights and smart maintenance practices can transform building operations—shifting maintenance from a reactive task into a strategic advantage that delivers tangible value.
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