Sodexo Implementation of the Xempla Decision Automation System at Manchester University NHS Foundation Trust (MFT)
This session will explore how smart, data-driven maintenance is transforming the management of complex building estates. Drawing on Sodexo’s work with Manchester University NHS Foundation Trust, it will showcase how the implementation of intelligent asset performance management software enables organisations to make smarter decisions, improve efficiency, and drive sustainability.
Attendees will gain insight into practical applications of condition monitoring, predictive maintenance, and digital analytics, including tangible outcomes achieved at one of the largest acute NHS Trusts in the country. Over 18 months, the system has helped reduce energy costs by over £300,000, cut electrical consumption by 1 million kWh, and lower carbon emissions by more than 2,000 tonnes. In addition, it has prevented 69 critical asset outages, avoided 85 early lifecycle events, and ensured uninterrupted functionality in user areas.
The session will also highlight the engineering and digital strategies behind these results, showing how mechanical and facilities expertise can be combined with smart technologies to optimise building performance. Participants will leave with practical insights into implementing predictive maintenance and leveraging real-time data to deliver operational efficiency, resilience, and long-term value.
Session Speakers
Jo joined Sodexo to compliment the development of best practice Hard FM in the UK&I region. She is responsible for promoting, programme managing and embedding best practice in maintenance and technical services internally and representing Sodexo as a technical authority externally. Earlier this year Jo was recognised at the Building Controls Industry Association (BCIA) 2022 awards with the prestigious Outstanding Contribution title for regularly giving her time and expertise freely without seeking any personal gain for the sole purpose of making buildings perform better and to create opportunities for all engineers.
Jo was previously a Business Manager and subject matter expert in facilities management and maintenance at BSRIA. She lead a team of consultants and researchers that provided the technical expertise on the built environment and was responsible for authoring best practice guides in Facilities Management including Business Focused Maintenance, Asset Management and Maintenance Audits and Condition Surveys and Asset Data Capture.
Mazen Kandil is a Regional Energy and Sustainability Engineer with a Master’s degree in Mechanical Engineering, bringing a strong technical foundation into the rapidly evolving world of smart buildings. Early experience in managing building systems highlighted the challenges of traditional maintenance approaches, leading to a transition into smart technologies and data-driven solutions.
At Sodexo, he has been a driving force in moving from conventional condition-based maintenance towards predictive, data-led strategies. This has involved implementing smart metering, condition monitoring, and advanced asset analytics to improve reliability, reduce downtime, and enhance sustainability across large and complex estates.
Blending engineering expertise with digital innovation, his work demonstrates how real-time insights and smart maintenance practices can transform building operations—shifting maintenance from a reactive task into a strategic advantage that delivers tangible value.
