FM, Workplace & Sustainability: Connecting the Dots by Breaking Down Data Silos

Thursday 19th October 14:30 - 15:10

Management Theatre

Toughening ESG requirements are forcing companies to look closer at their environmental and social impacts. With the built environment contributing around 40% of worldwide CO2 emissions – 27% if you zoom in on the manage & operations phase – it’s clear that facilities management has an essential role to play in setting and meeting ESG goals. And that the sector is not doing nearly enough. Whereas businesses that embrace ESG can see the fruits of their efforts by becoming more attractive to investors, customers, and prospective employees.

Next to ESG compliance, the hybrid work model also brings new challenges for building and facility management. Such as managing variable occupancy, optimising the office footprint and configuration, and dealing with increased unpredictability. Or providing dynamic responses to employee needs in a fluid environment.

Energy efficiency, space efficiency, long-term sustainable maintenance, health and well-being, workplace experience... these are all connected. Yet, these issues are often dealt with in isolation rather than in context. Companies that are looking to thrive in the post-pandemic era need to take a more holistic approach. They must break down the data silos across facilities, maintenance, space, energy, indoor climate, workplace, assets and ESG.

This is not going to work with yesterday’s tools and mindsets. In the new world of facilities management, real-time data inputs from sensors, building equipment, and user devices – and the insights derived from them – are a game changer.
Clearly, the modern workplace not only requires new technology, but also new thinking. A paradigm shift in thinking is needed from ‘control’ to ‘enablement’.

IoT-related technologies and mobile tools can now better support FMs in enabling new, occupant-centred scenarios that drive employee autonomy, engagement, well-being, and productivity. While data analytics, visualisation, and benchmarking, provide the insights needed to create continuous impact on performance.

With this talk we aim to demonstrate how FMs can leverage data for a successful future workplace strategy, and which are the technology enablers for this, illustrated with real-life examples.

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Billal Vindhani

UK&I Country Manager


After graduating in Internet Computing, Billal started his career in the Smart Buildings and IoT industry, holding positions in corporate organisations such as Schneider Electric, Honeywell, and Johnson Controls, as well as launching and working in his own start-up tech companies. Now almost two decades later, he’s still in love with this industry, that only gets more exciting as digital transformation intensifies. Billal’s experience spans across different countries, working directly with end users in key verticals such as Life Sciences, Commercial, Manufacturing, and Hospitality, and with channel organizations such as System Integrators, Telcos, and Facilities Management companies. It allowed him to gain great insights into the challenges all these organisations face, from managing their real estate portfolio, increasing operational efficiency, and implementing hybrid work models through to enhancing occupant engagement and improving energy efficiency with a drive to NetZero.

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